You may be eligible to request a refund under the Smile Claim if any of the following apply:
You have not received your package and three days have passed since the maximum estimated delivery date or the tracking shows a delivery confirmation, whichever is sooner.
You received an order that is different than expected and have requested a return.
You returned your item with a traceable shipping method and have not issued you a refund.
Note: You have up to 30 days after the maximum estimated delivery date to request a refund under the Smile Claim.
Note: This Claims applies only to purchases made on the SalinoShopping.com website.